Allergen Management & Compliance in POSable
How does POSable support allergen management for food products?
Yes. POSable includes a fully integrated allergen management system across both the back office and front-of-house Android app. This allows staff to create, manage, and display allergen information for every product in real time.
How does allergen information appear to staff and customers?
Allergen data entered in the back office is done at product level and synced to the front-of-house app.
Staff can instantly view:
- Products that contain allergens
- Products that may contain allergens
- Products that are free from specific allergens
This ensures clear, consistent communication at the point of sale.
Does POSable help with compliance?
Yes. Our system is designed to support compliance with UK food information regulations, including Natasha’s Law.
It enables businesses to:
- Clearly identify and manage allergen data
- Provide staff with immediate access to allergen information for customer queries
While the system provides the tools needed for compliance, businesses remain responsible for ensuring their data is accurate and up to date.
Does it support allergen regulations in the EU?
Yes. POSable also supports compliance with EU requirements such as the EU Food Information for Consumers Regulation (EU FIC).
It covers up to 26 allergens and the 14 major allergens defined by EU legislation and allows businesses operating across Europe to standardise their allergen handling processes.
Can it be used in other countries?
Absolutely. The allergen framework is flexible and can be adapted to meet regulatory requirements in multiple regions beyond the UK and EU. This makes it suitable for international hospitality businesses with multi-country operations.
How does this reduce risk for my business?
By centralising allergen data and making it instantly accessible to staff, the system helps:
- Reduce human error
- Improve consistency across locations
- Support safer customer interactions
Do staff need special training to use it?
No specialist training is required. The front-of-house app presents allergen information in a simple, easy-to-read format, allowing staff to confidently answer customer questions.
Is the system suitable for high-turnover or fast-paced environments?
Yes. The Android front-of-house app is designed for speed and clarity, making it ideal for busy environments such as cafés, takeaways, and restaurants where quick, accurate allergen communication is essential.