Questions? Need Help? You got it!
Support when you need it the POSable way!
POSable offers a range of support methods so that you can get the help you need how and when you need it.
No Support Plans - No Premiums - No Extras
- FAQ & Knowledge Base for quick easy resolutions to your questions
- AI Chat Bot - click the chat Icon in the bottom right
- YouTube video tutorials for both the Admin Dashboard & App
- Email helpdesk driven support
- Give us a call (during opening hours!)
Frequently Asked Questions
What is a point of sale (POS) system?
A POS system replaces traditional cash registers with digital software that processes sales, manages inventory, and generates reports—helping you work faster and reduce queues to increase turnover.
What is POSable EPOS and how does it work?
POSable is an easy-to-use point-of-sale system featuring an Android app for tablets and a web-based dashboard.
The dashboard manages your staff, inventory, and products, while the app handles sales, payments, and receipt printing. It includes a unique offline functionality to ensure you never miss a sale.
What type of business is POSable suitable for?
We cater for small-medium sized business such as;
Food & Beverage
- Cafes and coffee shops
- Food trucks
- Pop-up restaurants
- Juice bars and smoothie stands
- Ice cream shops and gelato parlors
- Bakeries and patisseries
- Delis and sandwich shops
- Tea houses
- Crepe stands
- Donut shops
- Bubble tea shops
- Food stalls at markets
- Concession stands
- Taco stands and burrito counters
Retail
- Boutique clothing stores
- Gift shops
- Bookstores
- Flower shops
- Art galleries (for selling pieces)
- Craft stores
- Jewelry stores
- Vintage and thrift shops
- Toy stores
- Pet supply stores
- Cosmetics and beauty product retailers
- Phone accessory shops
- Souvenir shops
Events & Temporary Venues
- Festival vendors
- Farmers market stalls
- Craft fair booths
- Street fair vendors
- Concert merchandise stands
- Sporting event vendors
- Trade show exhibitors
- Christmas market stalls
Service-Based Counter Businesses
- Barbershops and hair salons
- Nail salons
- Dry cleaners and laundromats
- Print shops
- Phone repair kiosks
- Shoe repair shops
Specialty Food
- Cheese shops
- Chocolate shops
- Candy stores
- Butcher shops
- Fish markets
- Spice shops
- Gourmet food stores
How long does setup take?
Most businesses are up and running within 30 minutes. You simply download the app, create an account, and add your products.
Note: Integrated card payments via myPOS or Stripe require their own account approval process, which is outside of our control.
Are there any transaction fees?
No. POSable is not a payment processor. We do not add or take any percentage from your card processing. You only pay the rates set by myPOS or Stripe.
What are the POSable EPOS pricing plans and monthly fees?
- Professional Plan: £20 per month for up to 5 terminals.
- Annual Discount: £200 per year (saves you 2 months).
- Professional Plus: Supports up to 10 terminals.
- Includes: App, Dashboard, Offline Mode, Loyalty, Analytics, and Support.
Is there a free trial or demo?
Yes! We offer a 15-day free trial. You can also explore our live demo to test the dashboard and loyalty app (reset hourly).
Is there a contract?
No. You can cancel at any time. Your data remains accessible until the end of your billing cycle. After that, your data is deleted for privacy compliance, so please ensure you export a backup.
Are there extra fees for updates or support?
No. All updates and customer support are included in your subscription.
Even if we introduce new features we will not be making any of them an additional cost. Of course, if a feature becomes available which is to a 3rd party and they charge for their services then it is optional if you wish to use it.
What hardware do I need?
- Tablet: Android 13”+ screen running OS 10 or
higher. - Printer: USB or Bluetooth thermal 80mm receipt
printer (e.g., Munbyn). - Scanner: USB or Bluetooth (NetumScan recommended;
must be CCD-capable for loyalty screens). - Cash Drawer: Standard with an RJ11 cable.
- Tablet: Android 13”+ screen running OS 10 or
Can I use my existing Android phone instead of a tablet?
No. POSable is a tablet-based system. We recommend a 13″ screen to ensure the interface is clear and efficient for fast-paced service.
What if my tablet breaks?
Your data is safe.
Simply delete the broken device from your Admin Dashboard, install POSable on a new tablet, and log in. Your products and settings will sync immediately.
Does it support different languages and currencies?
Yes. We support all major currencies and over 15 languages, including English, Welsh, French, German, Spanish and more.
Does POSable EPOS work offline without an internet connection?
Yes. POSable automatically detects internet outages and switches to offline mode.
You can still process sales, print receipts, and manage loyalty. Data syncs to the dashboard the moment a connection is restored. (Mandatory check-in required every 7 days).
And, if you run POSable on a battery and mains powered tablet you will also be able to continue trading in occassions of power cuts or at a venue with no mains power.
Can I manage inventory and taxes?
Absolutely. You can track stock levels, receive low-stock alerts, and set automatic VAT/TAX rates in the dashboard.
Does POSable support table management or kitchen printing?
POSable is currently a counter-based system.
While a dedicated table-service app is planned for the future, you can currently use the receipt feature to send order dockets to a kitchen-based
Bluetooth/USB printer.Can I export data for my accountant?
Yes. All sales data can be exported in CSV format, which is compatible with Xero, QuickBooks, and other major accounting software.
Which card machines and payment terminals are supported?
- myPOS GO 2 (USB): Plugged into the tablet; includes a free
4G data SIM. WiFI. Accepts payments offline. - Stripe WisePad 3 (Bluetooth): Flexible and portable; requires
internet/hotspot. Accepts payments offline.
- myPOS GO 2 (USB): Plugged into the tablet; includes a free
Does it have customer loyalty features?
Yes! POSable includes a full “Front of House” loyalty website.
Customers scan your unique QR code to join, earn points, and redeem offers like “Buy X get Y free.” This is included as standard on all plans.
Can I take cash?
Cash payments can be taken with POSable and it will distingush sales made paid for using cash or card methods.
Can Customers Split Payments?
Yes, using either myPOS or Stripe as your card provider simply press the SPLIT PAYMENT button and enter the cash to be paid first and the remaining amount will be immediately requested on the card terminal.
Can I print receipts?
Yes, for each sale you will get the option to print a receipt.
This saves resources for your business and should a customer say they do not wish a receipt and then change their mind POSable has a re-print button to pull up the last 5 orders so you can print the receipt.
Do you provide installation & training?
To keep costs low, we provide extensive onlijne guides and YouTube tutorials.
Our AI Chatbot POSBOT will assist you with questions and direct you to online resources or to a custome advisor when necessary.
We have a helpdesk for ticket based support when customer advisors are not available and we provide online and telephone support Mon-Sat 8am-6pm
If you require in-person installation and training, contact us for a bespoke quote.
Can I migrate from another POS system?
Yes. You can import Categories, Products and Sales data via CSV templates.
Download our templates and adjust your data to match.
Our team can also assist with the migration (fees may apply for complex datasets).
Real Software. Real Shop Floor Experience.
POSable wasn’t built in a tech office—it was built in an ice cream parlor and beach shop.
In 2021, Mark Foster, owner of Parade Stores in Perranporth, Cornwall, became frustrated with POS vendors that were overpriced, unreliable during power cuts,
and charged extra for every new device.Using his background in programming and database management, Mark built POSable to solve real-on-the-shop-floor problems. He designed a system that runs on battery-powered tablets with a “true” offline mode, ensuring that even if the internet fails or the power goes out, your business keeps trading.
Our goal is simple: To make every sale count.
Call POSable
Give us a call. Mon-Fri 8am - 6pm +44 7356 055601