How to Set SMART Business Goals for 2026 (When Costs Keep Rising)
Aimee Blackman
If you’re running a small business in the UK right now, planning for 2026 probably feels less like blue-sky thinking and more like damage control.
Business rates are rising. Minimum wage is going up again. National Insurance costs jumped last year. Energy bills remain unpredictable. And all of this lands on top of a cost-of-living crisis that’s already squeezed customers and margins alike.
We know this because we’re living it too. POSable wasn’t built in a boardroom — it was built behind a counter. These pressures aren’t headlines to us; they’re line items.
That’s exactly why goal-setting matters more than ever this year. But not vague goals. Not motivational posters. Practical, trader-tested goals that help you stay lean, stay solvent, and still move forward.
Why traditional goal-setting fails small businesses
Most goal-setting advice assumes stable costs, predictable demand, and spare cash to experiment.
UK SMEs don’t have that luxury.
When costs rise faster than revenue, goals need to focus on control before growth. Cash before expansion. Efficiency before scale.
That’s where SMART goals actually earn their keep.
Reframing SMART goals for UK SMEs in 2026
SMART goals only work when they reflect reality.
Here’s how to adapt them for today’s trading environment:
Specific
Instead of: “Increase revenue”
Try: “Increase average transaction value by £1.50 using better upselling at the till.”
Measurable
Track what you can actually influence: transaction count, basket size, staff hours, waste, refunds — not vanity metrics.
Achievable
With wage and rate rises baked in, achievable often means doing more with what you already have, not adding more.
Relevant
Ask one question: Does this protect margin or cash flow? If it doesn’t, park it.
Time-bound
Shorter timeframes matter in volatile conditions. Quarterly goals beat annual ones right now.
Examples of SMART goals that make sense in 2026
- Reduce card processing and POS software costs by 30% by Q2
• Serve 10% more customers per hour without adding staff
• Cut admin time by 3 hours per week through simpler systems
• Open a second terminal or location without increasing fixed monthly costs
These are survival-and-growth goals — not fantasy ones.
Tools matter more than motivation
When costs are rising across the board, tools that scale costs with usage — or don’t scale at all — become strategic assets.
Whether it’s your point of sale system, your accounting software, or your staffing tools, ask:
- Does this charge me more as I grow?
• Does it lock me into long contracts?
• Does it work when things go wrong (WiFi, power, staffing)?
Lean operators win by choosing systems that don’t punish success.
Final thought
2026 doesn’t need to be a year of retreat — but it does need to be a year of intent.
Set goals that respect the pressure you’re under. Measure what matters. Protect your margin. Then grow — on your terms.
At POSable, we believe every sale counts. Especially this year.
