by posable_admin | January 20, 2026 4:08 pm
The system within POSable is designed to be straightforward, encompassing several key pages that facilitate effective management without unnecessary complexity.
1.00, customers will earn 1 point for every £1 spent.Implementing tiers provides customers with goals to achieve, fostering increased engagement and retention. Progression between tiers depends on purchase activity, serving as an effective buying incentive.
365 for one year).The “Points to Currency Ratio” determines the monetary value of each individual point earned by customers. While the system already specifies how many points are awarded per unit of currency spent, this ratio defines the actual worth of each point in your chosen currency.
For example:
After setting the ratio:
Your loyalty scheme will then be fully operational, providing a seamless experience for your customers and effective management for your business.
Once you navigate back to the Loyalty Settings page, you will find a unique loyalty URL and a corresponding QR code. Both elements direct customers to your personalized loyalty registration page, enabling them to sign up for your loyalty program conveniently.
You have the option to download the QR code image, which can then be printed or displayed in your physical location. This allows customers to effortlessly scan the code with their mobile devices, facilitating quick and seamless registration into your loyalty scheme.
The dashboard provides a comprehensive overview of your loyalty program’s performance. It displays essential metrics such as the number of registered customers, total points accumulated, savings offered, and overall revenue generated or redeemed through the loyalty system. Additionally, quick links are available for easy navigation to other relevant pages within the system.
The Customers page presents a detailed table listing all individuals enrolled in your loyalty program. While manual addition of customers is possible, it is generally recommended that customers register themselves via the QR code registration process for streamlined onboarding. From this page, you can review customer details, adjust their points balance by adding or subtracting points, or block customers from participating in the loyalty program if necessary.
The Offers page is central to managing your loyalty incentives. Here, you can create new offers tailored to your customers’ preferences and monitor existing promotions. The page also provides information on offers that are currently active, scheduled for future deployment, or have been canceled or expired. This ensures you maintain control over your promotional activities and can adapt them as needed to maximize engagement and revenue.
To initiate the creation of a new offer, click the Create Offer button. A dialog window will then appear, presenting various options for configuring your promotional activity.
You can select from the following offer types:
This option allows you to set a percentage discount on products or the total bill.
20 to apply a 20% discount.This option enables you to specify a fixed monetary deduction.
.50 or 1.00.This more complex offer involves configuring a promotion where customers purchase a certain quantity of one product and receive another product free of charge.
Once all options are configured, proceed to save your offer according to system instructions
This option allows you to provide a completely free item to the customer. To configure this offer:
This feature enables customers to earn additional points per purchase, based on their current points tier. Examples include:
With this option, customers can earn a fixed number of bonus points upon completing a purchase. For instance:
This offer provides a monetary reward upon redemption at the point of sale. It is recommended to use this feature judiciously due to its financial implications:
All loyalty offers include the ability to specify a minimum points threshold that customers must meet to qualify for redemption. This encourages customers to accumulate sufficient points before claiming rewards.
Define the maximum number of times a customer can redeem the offer. This control helps manage the offer’s usage and prevents over-redemption.
Set specific start and end dates for your offer. Implementing defined timeframes creates a sense of urgency, leveraging FOMO (Fear of Missing Out) to motivate customers to participate promptly.
Clearly outline any restrictions or conditions associated with the offer, such as limiting it to one use per customer. Including explicit terms ensures transparency and manages customer expectations effectively.
Ensure that the checkbox indicating all required fields are completed is ticked. Then, click the Save button to create your new offer successfully.
If adjustments are necessary, simply click the Edit Offer button associated with the specific promotion. This action will reopen the configuration dialog window, allowing you to modify any details as needed.
To facilitate customer engagement with your loyalty program via a Progressive Web App (PWA), you can use the generated QR code that directs users to your personalized loyalty application.
POSable Backoffice seamlessly integrates with Google Firebase Messaging (FCM) to facilitate the delivery of notifications to your loyalty program customers. This service is provided at no additional cost, and no separate Google account setup is required to utilize this feature.
On the NOTIFICATIONS page, you can review all previously sent messages. This history provides valuable insights into your communication strategy and customer engagement.
To dispatch a new message:
All customers who have granted permission to receive notifications will then be notified accordingly. It is important to note that customer opt-in preferences are entirely under their control; you cannot mandate or enforce notification receipt.
Utilizing notifications effectively allows you to enhance your loyalty program by informing customers about current promotions, upcoming offers, or important updates. This proactive communication fosters increased engagement and encourages repeat business.
Access the Spending Insights page to obtain a comprehensive overview of your loyalty programme’s performance. This page provides detailed analytics on customer spending patterns, points accumulation, and overall engagement metrics, enabling you to assess the effectiveness of your loyalty initiatives.
For further analysis or record-keeping, you have the option to export the insights data in various formats:
Additionally, the system allows you to print the insights directly from the page, facilitating easy sharing and physical documentation of your loyalty programme’s performance metrics.
Source URL: https://posable.co.uk/posable-docs/setting-up-loyalty-in-posable/
Copyright ©2026 Point of Sale (POS) - POSable Affordable POS unless otherwise noted.