How to use POSable POS Messaging and Notifications

by POSable Support Team | January 24, 2026 3:29 pm

How to send messages to your tills with POSable notifications

Push Notifications in the POSable dashboard let you send a message straight to the POSable app on your tills, without being in the shop. Staff see it on their device until they dismiss it. Use it to tell staff about new products, seasonal ranges, price changes or new loyalty offers, or to ask them to sync the till. This guide is for owners and managers. You need Manager or Administrator access to send notifications.

Why it matters

• Reach the shop floor from anywhere. No need to phone or visit.
• Messages aren’t missed. They stay on the till until each staff member dismisses them.
• No duplicate messages. A history shows exactly what’s already been sent.

What to use notifications for

Situation	Example message
New products	“New cakes added under Bakery. Please sync your till.”
Seasonal ranges	“Christmas range is now live.”
Price changes	“Coffee prices go up from today.”
Loyalty offers	“New offer: buy 5 coffees, get 1 free.”
Ask for a sync	“Please tap Sync Data to get today’s changes.”

Step-by-step: send a notification

1. Log in to the dashboard (https://dashboard.posable.co.uk[1], or Login on posable.co.uk).
2. Open Push Notifications from the menu.
3. Fill in the form with your message.
4. Click Send Notification. It’s sent to the devices straight away.

Tip: After changing products, prices or settings in the dashboard, send a notification asking staff to tap Sync Data, so every till picks up the change straight away.

What staff see

The message appears in the POSable app on the till and stays there until the staff member dismisses it.

Reviewing past notifications

The Push Notifications page keeps a record of the notifications you’ve sent. Check it before sending, so you don’t send the same message twice.

Note: These are messages to your staff’s tills. Offers sent to customers go through the loyalty system’s own notifications. See How to set up loyalty.

Troubleshooting

I can’t see Push Notifications in the menu

• Viewer and Staff users can’t send notifications. Ask an Administrator or Assistant Manager to check your level in Dashboard Users.

A till hasn’t shown the message

• Check the till is switched on and online. App Devices shows when each till was last seen.

Still stuck?

• Email everythingis@posable.co.uk[2] or call +44 7356 055601. Support is included in every plan.

Frequently asked questions

How do I send a message to my POSable tills?

In the dashboard, open Push Notifications, fill in the form with your message and click Send Notification.

How long does a notification stay on the till?

Until the staff member dismisses it.

Who can send push notifications?

Managers and Administrators. Viewer and Staff users can’t send notifications.

Can I see notifications I’ve already sent?

Yes. POSable keeps a record of sent notifications, so you can check before sending again.

Are these the same as loyalty notifications to customers?

No. Push Notifications go to your staff’s tills. Customer offers are sent through the loyalty system’s own notifications.

Related Guides

• How to manage Dashboard Users and Permissions[3]. Reason: which permission levels can send notifications.
• How to set up loyalty[4]. Reason: customer-facing offers and notifications.
• How to manage products[5]. Reason: changes worth telling staff about.
• How to manage devices[6]. Reason: checking a till is online (last seen).

Source URL: https://posable.co.uk/posable-docs/posable-pos-messaging-and-notifications/

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