Cash and Card Payments with POSable Point of Sale

by POSable Support Team | January 16, 2026 11:43 am

The POSable till takes payment three ways: Card, Cash and Split Payment (part cash, part card). Card payments go to your card terminal from Dojo (GO MAX), Teya (Teya Pro, UK and EU), myPOS (GO 2, UK and EU) or Gravity Payments (US). You use one provider at a time. The cash drawer opens for cash, but not for card. Receipts print only when the customer asks. This overview is for till staff and managers. Each section links to the detailed guide.

Important:

Payment buttons at a glance

ButtonWhat happensCash drawer
CardThe full amount goes to your card terminalDoesn’t open
CashUse the quick cash buttons or type the amount under TOTAL DUE. The till works out the changeOpens
Split PaymentEnter the cash amount first. The rest goes to the card terminalOpens, for the cash part
NO SALEOpens the drawer without a saleOpens

Taking a payment

  1. Add the items to the order. See How to take a sale on the POSable till.
  2. Press Card, Cash or Split Payment.
  3. For card, follow the prompts on the terminal. For cash, give the change shown on the till.
  4. When the payment succeeds, press Print Receipt if the customer wants one. Change given appears on the receipt.

Note: All receipts, for sales and refunds, are printed on request only.

Card providers

ProviderTerminalRegionSetup guide
DojoGO MAXUK and selected EUHow to set up the Dojo GO MAX[1]
TeyaTeya ProUK and EUHow to set up the Teya Pro[2]
myPOSGO 2UK and EUHow to set up the myPOS GO 2[3]
Gravity PaymentsPAX or Clover (supplied by Gravity)USHow to set up Gravity Payments[4]

POSable adds no markup to card fees. You agree your rates directly with your provider. myPOS needs no keys and is on by default. On a Windows till, its COM port is set under Payment Settings in the settings window (cog wheel). This is pre-set so you should never need to change the COM port but the option is there should it be required.

Cash drawer

The drawer connects to the receipt printer with an RJ11 cable, not to the till. It opens for cash sales, the cash part of a split payment and NO SALE. It doesn’t open for card payments. See How to connect printers, a cash drawer and barcode scanners.

Refunds

Full and partial refunds are made from Recent Orders, or by scanning the receipt barcode, with a manager’s or assistant manager’s PIN. Split payments are refunded by the method used. See How to refund a sale on the POSable till.

Troubleshooting

The card terminal doesn’t respond

The cash drawer doesn’t open

Still stuck?

Frequently asked questions

What payment options does the POSable till have?

Card, Cash and Split Payment (part cash, part card).

Which card providers work with POSable?

Dojo (GO MAX), Teya (Teya Pro, UK and EU), myPOS (GO 2, UK and EU) and Gravity Payments (US). You use one provider at a time, chosen in API Settings → Payments.

How does a split payment work?

Press Split Payment and enter the cash amount first. The remaining balance is sent to the card terminal.

When does the cash drawer open?

For cash sales, the cash part of a split payment and NO SALE. It doesn’t open for card payments.

Can I take card payments when the internet is down?

With myPOS, yes, if the GO 2 has its own signal. Dojo, Teya and Gravity need the till to be online.

Can staff give a discount at the till?

No. There are no manual discounts and staff can’t change prices. The only offers at the till are loyalty offers.

Related Guides

Endnotes:
  1. How to set up the Dojo GO MAX: https://posable.co.uk/posable-docs/how-to-set-up-the-dojo-go-max-for-card-payments-with-posable-an-essential-guide/
  2. How to set up the Teya Pro: https://posable.co.uk/posable-docs/how-to-set-up-teya-pro-for-card-payments/
  3. How to set up the myPOS GO 2: https://posable.co.uk/posable-docs/card-sales-mypos-go-2-on-posable-point-of-sale/
  4. How to set up Gravity Payments: https://posable.co.uk/posable-docs/easy-setup-of-gravity-payments-for-posable-card-payments/
  5. everythingis@posable.co.uk: mailto:everythingis@posable.co.uk
  6. How to take a sale on the POSable till: https://posable.co.uk/posable-docs/how-to-master-sales-on-the-pos-till/
  7. What hardware does POSable need? Printers, cash drawers and scanners: https://posable.co.uk/posable-docs/what-hardware-do-i-need-for-posable/
  8. Are there any transaction fees?: https://posable.co.uk/posable-docs/are-there-any-transaction-fees/

Source URL: https://posable.co.uk/posable-docs/cash-and-card-payments-with-posable-point-of-sale/