How to setup myPOS Go 2 for card sales with POSable

by posable_admin | January 16, 2026 5:29 pm

myPOS Backoffice Requirements

To configure myPOS to take card payments in the POSable Backoffice check the API SETTING mypos. Ensure that it is set to enabled which is the default when you create your account at POSable.

This is the only setting that requires configuration in the POSable Backoffice to accept card payments using myPOS. Everything below is requires completion in your myPOS account and/or on the myPOS GO 2 card reader.

Activation of myPOS Go 2 Device

Activation Procedure

The activation process is a one-time procedure that requires an activation code generated by myPOS. This code must be manually entered into your myPOS Go 2 device to complete the setup.

Registration for New Users

If you do not possess a myPOS account, please register at mypos.com[1] and follow the provided instructions to create your account.

Existing User Instructions

For users with an existing myPOS account, please log in and navigate to the menu:
Devices > Activate your device. Follow the steps below:

Step 1: Enter Activation Code

Input the activation code into your myPOS Go 2 device and press „ACTIVATE“. Ensure that the device is connected to the internet to facilitate activation.

Step 2: Automatic Restart and Confirmation

Upon successful activation, your device will automatically restart. A confirmation message will appear, indicating that the process was successful.

Post-Activation Details

Your myPOS Go 2 device is now linked to your account and ready for use. The device will be listed under the “Devices” menu within your myPOS account.

Additional Settings

You may modify the device language and connection type at any time through the Settings menu on your device.

Important Note

Once activated, the device remains permanently associated with your myPOS account, ensuring seamless management and transaction processing.

Setting Up myPOS Go 2 with POSable

To enable the use of your myPOS Go 2 device with POSable, it is necessary to contact myPOS support and request an update to activate CHECKOUT MODE. This update is essential for compatibility and optimal performance.

Software Update Process

myPOS will dispatch a software update to all your registered GO 2 devices that require it. During this process, ensure that your device remains powered on and connected to the internet. The update will install automatically and the device will reboot upon completion.

Configuring Connection Settings

After the update has successfully installed, proceed with the following steps:

  1. Press the F2 button on your device.
  2. Select Option 3: Change Connection Type.
  3. Choose USB as your preferred connection method.
  4. Select either myPOS Data SIM or Wi-Fi; it is recommended to select Data SIM for stability and reliability.
  5. Wait for the connection test to complete successfully.

Once these steps are completed, your myPOS Go 2 card reader will be configured and ready for processing sales through POSable, ensuring seamless card payment transactions.

Common Errors in Card Payment Processing

Transaction Not Completed

If an error message indicating that a transaction has not been completed appears on your application screen, the issue may stem from one of the following causes:

  1. Pending Certificate Downloads
    The device requires new security certificates to be downloaded. Please allow the process to complete automatically; it will conclude with a message stating “AUTH NOT REQUIRED.”
  2. Device Not in CHECKOUT Mode
    Ensure that your device is configured to operate in CHECKOUT mode. Follow the activation and setup instructions provided earlier to verify this setting.
  3. Device Disconnected from USB
    If the device has been unplugged from the USB connection, log out of the POSable application, reconnect the device securely, and then log back into the app.

myPOS Not Connected / Unavailable

  1. Device Power Status
    Confirm that your myPOS device has been powered on prior to launching the POSable application. If it was off, turn it on, then log out and back into the app to re-establish connection.
  2. Security Measures and Account Blocks
    myPOS employs various security protocols which may restrict device connectivity. Contact myPOS support directly to determine if any restrictions or blocks have been applied to your account. Please note that POSable support cannot assist with myPOS security settings or account status.
Endnotes:
  1. mypos.com: https://mypos.com

Source URL: https://posable.co.uk/posable-docs/card-sales-mypos-go-2-on-posable-point-of-sale/

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